Ai99 believes gaming should be a source of fun, not a source of problems. Responsible gaming helps you stay protected and enjoy a genuinely positive experience.
Ai99 is more than just a gaming platform — your wellbeing and safety are our top priority.
Set your own daily, weekly, or monthly spending limit. ai99 will automatically block transactions once your limit is reached.
Set a daily limit on how long you play. Once your time is up, you will be logged out automatically.
Whenever you feel like you need a break, use ai99's "Cooling Off" feature. You can take a break ranging from 24 hours up to 30 days.
You can self-exclude from ai99 for a set period or permanently whenever you feel the need. The choice is entirely yours.
View a full report of your gaming history and spending. Analyse your own behaviour and make informed decisions.
Ai99's responsible gaming team is always here for you, whatever the issue. Contact us confidentially and get the support you need.
Responsible Gaming Responsible gaming means enjoying gaming in a controlled and mindful way. At ai99, we always say — gaming is entertainment, and should never be seen as a source of income or a solution to financial problems. As online gaming grows in popularity across Bangladesh, playing responsibly matters more than ever.
Responsible gaming at ai99 means creating an environment where you can enjoy games within your budget while maintaining a healthy balance with family and work. We don't just give you a place to play — we make sure your gaming experience stays genuinely fun and safe.
The core principles of responsible gaming are: never bet more than you can afford, respect time limits, accept losses gracefully, and ask for help when you need it. ai99 is fully committed to supporting you in putting these principles into practice.
Keep in mind: All responsible gaming tools on ai99 are free and instantly available. Using them isn't a sign of weakness — it's a sign of self-awareness.
It can be hard to notice when gaming shifts from a habit to a problem. ai99 wants to keep you informed. If you recognise the signs below in yourself, it's time to use the responsible gaming tools.
Warning: If you notice any of the signs above, don't wait — contact ai99's support team right away. Use the responsible gaming tools available to you. Asking for help takes courage.
Ai99 offers a range of powerful responsible gaming tools — all completely free and available to use at any time.
Set a maximum daily, weekly, or monthly deposit limit. Decreasing a limit takes effect immediately, but increasing one requires a 24-hour waiting period.
Takes effect immediatelySet a maximum duration for each gaming session. Once the time is up, you will be automatically logged out and sent a reminder to take a break.
Automatic RemindersThe game will automatically stop once you reach your loss limit. This is one of the most effective responsible gaming tools available.
Auto-StopTemporarily suspend your account for anywhere between 24 hours and 30 days. You will not be able to log in during this period. This is a powerful step toward responsible gaming.
Voluntary BreakFor long-term self-exclusion, close your account for 6 months, 1 year, or permanently. During self-exclusion, you will not receive any promotional emails or offers.
Full ProtectionAnswer the following questions honestly. If most of your answers are yes, it may be time to seek help.
If you answered "Yes" to 3 or more questions, please reach out to us.
Do you find yourself spending beyond your set budget and unable to stop?
Do you place bigger bets to try to win back money you have lost?
Is gaming causing problems in your relationships with family or at work?
Do you feel uncomfortable, irritable, or anxious when you're not playing?
Are you playing secretly or hiding your gaming expenses from others?
Are you spending money on gaming while ignoring bills, debts, or your family's needs?
Is gaming affecting your mental wellbeing or sleep?
If your answer is "Yes": Please don't feel embarrassed — reach out for help. ai99's support team is here for you. Email us at [email protected] or connect with us directly via live chat.
Follow these simple tips for responsible gaming on ai99 and keep every session enjoyable.
Decide how much you're willing to spend before you start playing. Treat it as the cost of entertainment — don't expect to win it back. Sticking to a budget is the first rule of responsible gaming.
Set a fixed time for gaming rather than playing for long stretches. Take a break every hour. Use ai99's session timer to get automatic reminders.
Winning and losing are both part of every game. If you lose, do not chase your losses by placing bigger bets. This is the most important principle of responsible gaming.
Avoid gaming when you are feeling down, angry, or overly excited. It is harder to make good decisions in those states and the risk of losing more is higher.
Don't hide your gaming spending. Let your family know how much you're spending. Transparency is a big part of responsible gaming.
Keep other activities in your life too — reading, sports, spending time with family. Gaming is one option, not the only one.
A tip from ai99: Keep your responsible gaming tools active. Using Deposit Limits, Session Timers, and Loss Limits together gives you the best protection.
Ai99 is strictly for users aged 18 and over. Minors are not permitted to use this platform under any circumstances. We verify age at registration and investigate any accounts we consider suspicious.
A note for parents: If you believe your child is using ai99, contact us immediately at [email protected]. We will act promptly and close the account if necessary.
Ai99 is committed to keeping your entertainment safe. Use our responsible gaming tools and enjoy your experience with peace of mind.