Ai99 takes your personal data seriously. This Privacy Policy clearly outlines what information we collect, how it is used, and what rights you have.
Ai99's Privacy Policy follows international standards. We make no compromises when it comes to protecting your data.
All your data is secured with 256-bit SSL encryption. No third party can access or read your information in any way.
Ai99 never sells your personal information to third parties. Your privacy is fully protected.
You can view, correct, or request deletion of your data at any time. Full control is in your hands.
Ai99's Privacy Policy is designed in accordance with the internationally recognised GDPR data protection standard.
Your data is stored on secure servers. Regular security audits ensure the safety of our data centres.
Your email address or phone number will not be used to send unsolicited messages. We only contact you for service-related matters.
Transparency is the foundation of ai99's Privacy Policy — we clearly inform you of exactly what data we collect. ai99 collects two types of information: data you provide directly and data collected automatically.
Directly Provided Information: You provide certain information directly when you register with ai99 or use our services.
Automatically Collected Information: When you use ai99, certain technical information is collected automatically.
Important: Under ai99's Privacy Policy, we collect only the information strictly necessary to operate our services. No unnecessary data is collected.
Ai99 collects your information through various channels. Your privacy is ensured at every step.
| Collection Methods | Data Type | Purpose |
|---|---|---|
| Registration Form | Name, email, phone number | Account Creation |
| KYC Verification | NID, Passport | Identity Verification |
| Payment Processing | Mobile Banking Number | Transactions |
| Cookies | Browsing Behavior | Experience Enhancement |
| Support Chat | Conversation Data | Troubleshooting |
You are informed in advance about every method used to collect your data. ai99 never collects information covertly without your knowledge — this is the cornerstone of our Privacy Policy.
Ai99 uses the information it collects solely for specific, legitimate purposes. Our Privacy Policy ensures that all data use is limited and transparent.
Assurance: ai99's Privacy Policy is clear — your data is never sold to advertisers or used for marketing without your consent.
Ai99 does not sell your personal information to any third party. In certain limited circumstances, some data may be shared — and this is strictly governed by our Privacy Policy.
Our Commitment: Under ai99's Privacy Policy, agreements with third parties explicitly prohibit them from using your data for their own purposes.
Ai99 uses cookies and similar technologies on its website. This Privacy Policy explains what types of cookies are used and how much control you have over them.
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some ai99 features. In line with our Privacy Policy, we do not use third-party advertising tracking cookies.
Ai99 does not store your information indefinitely. Our Privacy Policy clearly defines the applicable data retention periods.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligation |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 Years | AML Policy |
| Support Chat | 2 Years | Service Quality |
| Cookie Data | 30 Days - 1 Year | Functionality |
Once the specified retention period expires, your data is securely deleted or anonymized so that you can no longer be identified in any way.
Ai99's Privacy Policy gives you full control over your personal information. Your rights are detailed below.
You have the right to know what information we hold about you and to receive a copy of it.
You have the full right to request corrections to any inaccurate or incomplete information.
You have the right to request deletion of your data where there is no legal obligation to retain it.
You have the right to object to and opt out of the use of your data for marketing purposes.
The right to receive your data in a portable format and transfer it elsewhere.
You are entirely free to withdraw any consent you have previously given, at any time.
Exercising Your Rights: To exercise any of the rights listed above, please email us at [email protected]. We will respond to your request within 30 business days.
Ai99 is a platform strictly intended for users aged 18 and above. In line with our Privacy Policy, we do not knowingly collect data from minors.
Warning: Use of ai99 by minors is strictly prohibited. To learn more about responsible gaming, visit our Responsible Gaming Visit the page.
Ai99 may update this Privacy Policy from time to time. We will notify you in advance of any significant changes.
If you do not agree to the updated policy, you may request to close your account. ai99 always respects your choice.
Our dedicated privacy team is always available to handle any questions, complaints, or requests regarding the Privacy Policy.
Email Support
[email protected]
Daily 9:00 AM — 11:00 PM
Response Time
General Inquiries: 24 Hours
Data Requests: 30 business days
If we fail to resolve your privacy-related complaint, you have the right to lodge a complaint with the relevant data protection authority.
Play on Bangladesh's top gaming platform with your data fully protected. Secure payments, fair gaming, and great bonuses are waiting for you.