Ai99 Terms & Conditions —
Full Usage Policy

1 Introduction & Scope

Ai99 (referred to as the "Platform" or "we") is an online betting and gaming service operating in Bangladesh. These Terms and Conditions apply to the use of the ai99.bio website and all associated applications. By registering or using the ai99 platform, you are deemed to have fully accepted these Terms and Conditions.

These Terms and Conditions have been written in English for the convenience of users in Bangladesh. However, the English version shall prevail in the event of any legal interpretation. If you do not agree with these terms, please refrain from using ai99.

These Terms and Conditions may be updated from time to time. For significant changes, ai99 will notify registered users via email or through the platform. However, it remains your responsibility to check this page regularly.

2 Account Registration & Eligibility

The following requirements must be met to open an account on ai99. Compliance with these Terms and Conditions is mandatory for all users.

• You must be 18 years of age or older to create an account.
• All information submitted at registration must be truthful, accurate, and complete.
• Each person may only register one account. Creating multiple accounts is a direct violation of ai99's Terms and Conditions.
• You are solely responsible for keeping your account password confidential. You must not allow anyone else to access your account.
• You are fully responsible for all activity carried out through your account.
• A national ID, passport, or driving licence may be required to complete KYC verification.

3 Deposit & Withdrawal Policy

The following Terms and Conditions apply to all financial transactions on ai99. All payments are processed via bKash, Nagad, and Rocket.

• The minimum deposit amount is BDT 100.
• The minimum withdrawal amount is BDT 500.
• Withdrawals must be made to the same payment method used for the deposit.
• Withdrawals on KYC-verified accounts are typically processed within 5–15 minutes.
• Daily withdrawal limits depend on your account's VIP tier.
• Ai99 reserves the right to request additional verification for suspicious transactions.
• Withdrawals to third-party accounts or another person's mobile number are not permitted.

4 Bonus & Promotion Terms

All bonuses and promotional offers on ai99 are governed by these Terms and Conditions. Please read the following carefully before claiming any bonus.

• The Welcome Bonus is available to new members only and can be claimed once.
• Wagering requirements apply to all bonuses — typically 15x to 30x the bonus amount must be wagered.
• Bonus balances cannot be withdrawn until the wagering requirements have been met.
• Bonuses are generally valid for 7 to 30 days. Any unused bonus will be automatically cancelled upon expiry.
• Any attempt to abuse bonuses or claim bonuses through multiple accounts will result in all accounts being terminated.
• Bonus usage may be restricted on certain games — check the details of each offer.

5 Betting Rules & Gaming Policy

The following Terms and Conditions apply to all betting and gaming on ai99. These policies are designed to maintain a fair and safe environment for every player.

• All game outcomes are determined by a Certified Random Number Generator (RNG) — completely unbiased.
• Once a bet is confirmed, it cannot be cancelled.
• If a game is interrupted due to a technical error, ai99 reserves the right to void that round.
• Ai99 is not liable for disconnections during live games — however, your balance will be preserved.
• If a match is cancelled or rescheduled in Sports Betting, your bet will be refunded.
• Ai99 reserves the right to limit or void bets where unusual betting patterns are detected.

6 Prohibited Activities

The following activities are strictly prohibited under ai99's Terms and Conditions. These restrictions are rigorously enforced to protect all users and maintain the integrity of the platform.

• Creating multiple accounts or using another person's account.
• Bonus abuse — attempting to claim the same bonus more than once.
• Attempting to gain unauthorized access to the system through hacking, cracking, or any other method.
• Using ai99 for money laundering or any illegal financial transactions.
• Using automated bots or software to play games.
• Abusive, threatening, or discriminatory behaviour towards other players.
• Colluding with other players to influence game outcomes.

7 Privacy & Data Protection

Ai99 treats the protection of your personal data as a top priority. Our data protection policy is outlined below as part of these Terms and Conditions.

• Information provided during registration is used solely for service delivery and legal compliance.
• Your financial information is protected with SSL encryption.
• Your information is never sold or shared with third parties.
• User information may be disclosed in response to lawful requests from law enforcement authorities.

To learn more, visit our Privacy Policy Read page.

8 Responsible Gaming

Ai99 considers responsible gaming to be a core value of the platform. Under these Terms and Conditions, we are committed to ensuring that gaming always remains a form of entertainment.

• Users can set daily, weekly, or monthly deposit limits on their account.
• You can use the self-exclusion feature to temporarily disable access to your account for a set period.
• Tools to set limits on gaming time are available.
• If you notice signs of addictive behaviour, please reach out to our support team.

For more details, please visit our Responsible Play View page.

9 Account Closure & Suspension

Ai99 reserves the right to suspend or permanently close accounts without notice in the following circumstances.

• Violation of any provision of these Terms and Conditions.
• Registering with false or misleading information.
• If evidence of operating multiple accounts is found.
• In cases of fraudulent or suspicious transactions.
• If evidence is found that the account holder is a minor.

Users may also request account closure at any time through our support team. Any valid balance may be withdrawn before the account is closed.

10 Changes & Updates to Terms

Ai99 reserves the right to modify, update, or amend these Terms and Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.

• Registered users will be notified by email of any significant changes.
• Updated terms take effect from the date they are published.
• It is the user's responsibility to check this page regularly.